STORE POLICY

Payment Methods

We currently offer payment option only via Mpesa Till number 471385. Please proceed to checkout once you have finished shopping and further instructions will be provided for completing your purchase.  You will be required to enter your contact details including phone number, email address and shipping address. An automated email stating items purchased, quantities and total price will be sent upon successful completion of purchase.

Please email plumbeauty2018@gmail.com for any queries.

Order Information

You can view information regarding your order by checking your email. An automated email will be sent after each successful purchase stating items purchased, quantities and total price.  Note that an order is deemed complete once payment has been received.  Upon receipt of payment, processing of your order will commence.

If you still have questions, do not hesitate to contact us on the details provided below:

Email: plumbeauty2018@gmail.com

Phone: (254) 723 074073

All items will be checked for any defects or damage before packaging and delivery so as to ensure the customer receives the best quality products.

Whilst every effort is made to deal with all inquiries within 24 hours during the working week, PLUMBEAUTY accepts no liability over any unfortunate delays due to extenuating circumstances.  

Privacy & Safety

All payments are subject to verification and review by PLUMBEAUTY Cosmetics. PLUMBEAUTY Cosmetics reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.

All orders are accepted subject to these Terms.

The information you give us for such purposes as responding to your requests, customizing future shopping for you, improving our store, and communicating with you: (Information acquired when you search, buy, post, participate in a contest or questionnaire, or communicate with our customer service. For example, you provide information when you search for a product; place an order, communicate with us by phone, provide delivery address information and access  your account or your profile etc) will be treated with privacy and confidentiality; we will do so with care and sensibility to the best of our ability.  

Disclaimer

1. Terms and Conditions:  You confirm that you are at least 16 years of age and that all information and details provided are your correct, current and complete details. You agree that you will not use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party, if we suspect fraudulent account activity or behaviour we reserve the right to suspend, restrict or terminate your access to the website at any time without notice.

By accessing the site plumbeauty.co.ke, you confirm your agreement and your understanding of the Terms and Conditions. If you do not agree to these Terms and Conditions of use, you shall not use this website. The site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. Your continued use of the site following the posting of changes to these Terms and Conditions of use constitutes your acceptance of those changes.

2. PLUMBEAUTY Cosmetics only sells 100% genuine products, we do not sell any fakes or copies.

3. All stock and prices are subject to availability.  As you proceed to checkout please double-check and confirm your order before submitting payment.

4. The photographs and colour graphics on the website are for illustrative purposes only and may vary depending on your computer/screen settings.

5. We reserve the right to decline any order.

6. We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on the website, including this Agreement, without further notice to users of the Site.